Human Resources - Job Openings

Duties and Responsibilities

• Customer Service
  • Greeting visitors and callers, handling their inquiries, and directing them to the appropriate persons according to their needs
  • Monitoring HR email
  • Explaining company personnel policies, benefits, and procedures to employees or job applicants
  • Opening, reading, routing and distributing incoming mail and other material, and preparing answers to routine letters
  • Completing verifications of employment
  • Searching employee files to obtain information for authorized persons and organizations such as credit bureaus and finance companies
• Reporting and Data Management
  • Requests and tracks background checks for finalists in the hiring process and maintains relationship with the University’s preferred background check vendor
  • Prepare and send statements to Medicare supplement members and receive retiree payments
  • Prepares and submits journal entries for benefit transactions
  • Process purchase reconciliations for HR office 
• Administrative Support
  • Scanning various forms and papers into the document imaging system
  • Ordering all office supplies for HR and maintaining appropriate levels of inventory
  • Insuring that all suite printers, fax machines, copiers and other equipment is fully stocked with paper and toner/ink at all times. Contacting the shred box vendor when the bin is full.
  • Assisting the talent acquisition team with posting jobs, reviewing applications / resumes, working with hiring managers, closing out job postings and running reports
  • Assisting the employee success team with annual employee performance evaluations and helping employees and hiring managers with questions or problems
  • Handles unemployment insurance claims and requests for information from the unemployment offices from various states. Processes invoices for unemployment insurance and works with Assistant Director or Executive Director to determine which claims will be contested
  • General office work that includes backing up other HR personnel and overseeing small projects
  • Contributes to the overall success of the HR office by performing all other duties and responsibilities as assigned 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• High School Diploma required
• Some college preferred

Experience

• Two (2) years of previous experience working in an office environment
• Demonstrated ability to work well with others and to be a team player
• Experience in balancing multiple projects and being able to prioritize to meet deadlines.

Required Skills

• High level of accuracy, attention to detail, and excellent proofreading skills
• Strong written and verbal communication skills; ability to present complex ideas succinctly and clearly to all levels in an organization
• Demonstrated ability to work effectively under pressure, maintain composure and balance priorities in a dynamic environment to meet critical deadlines
• Thorough understanding of office procedures and office computer software applications, especially MS Office: Word, Excel, Power Point and Outlook
• Must be able to maintain discretion and confidentiality at all times
• Reliability, dependability, and strong motivation to respond to requests quickly
• Ability to multitask and recommend new approaches for continual improvement in the efficiencies of the HR department and its services
• Strong Christian Commitment, in accordance with IWU Community Lifestyle requirements

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.